1M Finance

Support

Questions? We're here to help. Below you'll find answers to the most common questions about 1M Finance — subscriptions, backups, importing data, multi-currency, privacy, and account deletion.

Last updated: May 31, 2026

Contact Us

Email: finance.contact@one-m.app

We typically respond within 48 hours.

Subscriptions

1M Plus subscriptions are managed through the Apple App Store (iOS) or Google Play Store (Android).

To cancel, change, or view your subscription on iOS:

  1. Open iPhone Settings
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Tap 1M Finance

Cancellation takes effect at the end of your current billing period. You keep premium access until then.

Restore Purchases

If you reinstalled the app or switched devices:

  1. Open 1M Finance
  2. Go to the subscription screen
  3. Tap Restore at the bottom

Delete Your Account or Data

You can clear local app data or permanently delete your account directly in the app. We have a detailed guide covering both options, what gets removed, and how recovery works.

View deletion options →

Backups

1M Finance backs up to your personal iCloud account (iOS) or Google Drive (Android). We do not access your backup data.

To manage your iCloud backups: iPhone Settings → [Your Name] → iCloud → Manage Storage → 1M Finance.

Importing your data

You can bring existing transactions into 1M Finance with a CSV import — no bank connection required. Open Profile & Settings → Data Management → Import from other apps and choose your file.

For the exact column layout, see the CSV format guide. Switching from another app? The switch from 1 Money walkthrough covers the full process step by step.

Switching to a new device

Install 1M Finance on your new device and sign in with the same account. Restore your latest backup from your iCloud (iPhone) or Google Drive (Android), then use Restore on the subscription screen to bring your 1M Plus access across.

Multi-currency

You can track accounts in any currency. 1M Finance converts balances into your home currency automatically using exchange rates, so your net worth and totals stay consistent across currencies.

Privacy mode

Tap to enable privacy mode and every balance is hidden instantly — useful in public or when sharing your screen. Your financial data stays on your device; 1M Finance has no ads and does not sell your data.

Capturing Apple Wallet payments (iPhone)

On iOS you can set up a Shortcuts automation that turns Apple Wallet payments into draft transactions automatically. Follow the Wallet automation setup guide.

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